Privacy Policy
Dotty’s Pharm Privacy Policy
At Dotty’s Pharm, we’re committed to protecting your privacy and handling your data with the same care and honesty that goes into our products. This privacy policy explains what personal information we collect, how we use it, and your rights under UK law.
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1. Who We Are
Dotty’s Pharm is a UK-based business offering natural wellness products, including our signature Pollen & Honey Suspension. Our website address is: [www.dottyspharm.co.uk].
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2. What Information We Collect
When you use our website or place an order, we may collect the following:
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Name
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Email address
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Postal address
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Phone number
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Payment details (processed securely via third-party payment providers; we do not store card details)
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Order history
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Website usage data (via cookies and analytics tools)
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3. How We Use Your Information
We collect your data to:
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Process and deliver your orders
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Communicate with you about your purchase
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Provide customer support
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Send email updates (only with your consent)
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Improve our website and user experience
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Comply with legal obligations (e.g. tax reporting)
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4. Sharing Your Information
We do not sell your personal information.
We only share data with trusted third parties when necessary, such as:
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Payment processors (e.g. Stripe, PayPal)
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Courier and delivery companies
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IT service providers (for website hosting, email newsletters, etc.)
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Legal or regulatory authorities, if required
All partners are required to comply with data protection law.
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5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data (“the right to be forgotten”)
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Object to or restrict certain processing
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Withdraw consent at any time (e.g. unsubscribe from emails)
To exercise any of these rights, please contact us at:
📧 dottyspharm@outlook.com
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6. Data Storage & Security
Your data is stored securely on servers within the UK or EEA. We use industry-standard security measures to protect it.
We retain your information only as long as necessary for business, legal, or tax purposes.
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7. Cookies
Our website uses cookies to enhance your browsing experience and help us understand user behaviour.
You can control or disable cookies via your browser settings.
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8. Contact Us
If you have any questions about this policy or how we handle your data, get in touch:
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If you're unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.